How G1 Tradepoint Supplies Plumbers and Installers in Neighbouring Countries

If you’re a plumber or gas installer working outside South Africa, you can still buy from G1 Tradepoint.

We supply products to neighbouring countries and make the process as simple as possible. In this blog, we’ll explain exactly how it works – from ordering to payment and collection – so you know what to expect before you place an order.

Which countries we supply

G1 Tradepoint supplies customers in South Africa’s neighbouring countries, including:

• Namibia
• Botswana
• Mozambique
• Zimbabwe

If you’re based in one of these countries and need certified plumbing, gas, or water heating products, you can order directly from our website.

How ordering works for border countries

All cross-border orders start on the G1 Tradepoint website.

1. Browse products on the website
   Find the plumbing, gas, or water heating products you need, just like a local customer would.
   
2. Place your order online
   Add items to your cart and complete the order through the website with our International payment gateway options.
   
3. We contact you to finalise details
   Once your order is placed, the G1 team will get in touch with you to:
   
   • Confirm your order
   • Check your delivery and courier plans
   • Make sure everything is correct before dispatch

You don’t have to phone around or send long emails to start the process – everything begins online, and then we work with you directly to sort out the details.

How payment works

For border country customers, payment is done through PayPal. You have two options:

• Option 1: PayPal account
  You can pay using your own PayPal account.
  
• Option 2: Credit card via PayPal
  If you don’t have a PayPal account, you can still pay using your credit card through the PayPal payment method.
  

A few important points:

• Currency: Payments are made in US Dollars (USD) through PayPal.
• Funds must clear before dispatch:
  Your order will only be released after payment has cleared. This helps protect both you and G1 Tradepoint and ensures everything is confirmed before the goods leave the warehouse.

Shipping and couriers – how it works

For all neighbouring countries, you arrange your own courier. EXW ( Ex Workes Centurion )

That means: ( EXW ) 

• You choose the courier or transport company you trust.
• You arrange collection from our premises.
• You handle all transport and customs on your side.

G1 Tradepoint will:

• Prepare your order at the warehouse
• Have it ready for your courier to collect once payment has cleared

Once the goods leave our warehouse, transport and customs are the customer’s responsibility.
This includes:

• Courier costs
• Cross-border/customs processes
• Import duties and taxes in your country

This setup gives you full control over who handles your goods and how they are transported.

What you should have ready before you order

To make the process smooth, it helps if you:

• Know which courier or transport company you plan to use
• Understand your country’s customs/import requirements
• Have a PayPal account or credit card ready for payment
• Have a delivery address and contact details ready for your courier

When we contact you after your online order, we’ll confirm these details so there are no delays.

Why plumbers and gas installers in border countries order from G1 Tradepoint

Many installers in neighbouring countries choose to order from South Africa because they want:

• Certified, trusted products
  Products that meet local and international standards.
  
• Access to specialised gas and plumbing solutions
  Especially for gas geysers, PEX systems, and other technical items that may be harder to source locally.
  
• A partner that understands installers
  G1 Tradepoint works with plumbers, gas installers, and contractors every day. We understand the pressure of deadlines, the need for reliable stock, and the cost of call-backs when products fail.
  

By combining online ordering, secure international payment, and a clear collection process, we make it easier for you to get the right products across borders.

Quick summary of how it works for border country customers

If you’re in Namibia, Botswana, Mozambique, or Zimbabwe:

1. Order through the G1 Tradepoint website
2. You pay via PayPal (account or credit card, in USD)
3. Once funds clear, your order is prepared for collection
4. You arrange your own courier and handle customs
5. We contact you to confirm the details
6. Once the goods leave our warehouse, transport and customs are your responsibility

Ready to order from outside South Africa?

If you’re a plumber, gas installer, or contractor in a neighbouring country and you need reliable, certified products, you can start right away by visiting the G1 Tradepoint website