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FAQs

1. What types of products does G1Tradepoint offer?

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To place an order, simply browse our online store, add your chosen products to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase securely.

Yes, we provide special pricing for large volume orders. Please contact our sales team for more information on bulk discounts or register as a wholesaler or send an email to info@G1tradepoint.co.za

We use The Courier Guy/Kargo for all deliveries. Orders are typically processed within 1-2 business days, and delivery times range from 3-7 business days depending on your location.

Yes, once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.

Products can be returned within 30 days of receipt if they are in their original condition and packaging. Please contact our customer service team to initiate a return.

If your order arrives damaged or defective, please contact us immediately with photos of the damage. We will arrange for a replacement or refund as soon as possible.

To become a wholesale partner, please register on our website using the wholesale registration link and start enjoying exclusive benefits and pricing.

Yes, our customer service team is available to assist you with any queries or concerns. You can reach out to us via email at info@g1tradepoint.co.za.

We ship nationwide across South Africa. Free delivery options may be available depending on the order size and location. Please check our delivery policy or contact us for more details.

Currently, G1Tradepoint does not offer direct installation services. However, we can recommend certified installers in your area who are familiar with our products.

Yes, all products on our site are verified according to international standards, including those required in South Africa. We ensure high-quality and certified products to meet your needs.

If you need to cancel or modify your order, please contact our customer service team as soon as possible. Once the order has been processed or shipped, changes may not be possible.

You can subscribe to our newsletter to receive the latest updates on new products, promotions, and exclusive offers directly to your inbox.

Currently, we only accept EFT, and will add more secure payment options soon. Card options are available in store.

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